Effective Communication Skills For Health And Social Care

Introduction: Effective communication skills help a person in a vulnerable situation to feel secure, safe and also respected. It allows the individuals to express their needs and concerns. Health and social care workers have the tools to provide understanding and support in their workplace. Communication in a care setting allows the staff, service users and visitors to help build a relationship and bond between them. As a way of promoting diversity, different relationships can be established with several types of communication. One-to-one interaction: Between a professional and a service user – In a care home, the professional would be regularly checking up on the service user. This would happen daily, as the professional needs to make†¦show more content†¦If the service user understood they would use their knowledge of language or sign symbols. However, the use of body language could make the communication ineffective. As if the service user is partially deaf, they would rely more on the professional’s facial expressions, rather than the tone of the voice. If the professional does not give the correct facial expressions, the message could be decoded wrong, which would make this communication ineffective. Also making no eye contact or using reflective listening could make the communication ineffective, as if the service user and professional are not making eye contact they could again decode the message wrong. Even by using language, such as slang and jargon could make the communication ineffective, as the service user might not be able to understand and receive the message. Also, the proximity could make the communication ineffective, as if the professional is standing too far from the service user, the service user might not be able to understand the message. It is important to consider both verbal and non-verbal communication in a care home, as 35% is verbal and 65% is non-verbal. Communication non-verbal would be through facial expressions. Facial expressions tell us what people are thinking even when they do not realise it. Sometimes what we say can be contradicting to what our body language is saying. PostureShow MoreRelatedhealth science937 Words   |  4 Pages Health professionals require good communication skills in order to carry out their roles effectively. It is therefore important for those embarking on a career in health and social care that they gain knowledge and understanding of skills involved in communication. This unit will develop and enhance communication and interpersonal skills, and will consider communication theories. On completion of this unit a learner should: Understand effective communicationRead MoreExplain the Role of Effective Communication and Interpersonal Interaction in a Health and Social Care Setting. Skilled Communication Plays a Huge Role in Health and Social Care Such as Psychotherapy, Counselling, Medical and Health Care1117 Words   |  5 PagesExplain the role of effective communication and interpersonal interaction in a health and social care setting. Skilled communication plays a huge role in health and social care such as psychotherapy, counselling, medical and health care. Effective communication and interaction play an important role in the work of all health and social care professionals. For example, care professionals need to be able to use a range of communication and interaction skills in order to work inclusively with peopleRead MoreReflection on Care Skills917 Words   |  4 PagesReflection on my personal effectiveness as a care worker †¢ My communication skills †¢ My caring Skills †¢ My strengths and weakness My communication skills; Communication is the process of sending and receiving verbal and non-verbal messages, which involves exchange of information, feelings, needs and preferences. Communication consists of, Verbal skills: The tone, volume and the words we use. Non-verbal: Your body Language, facial expressions, touch and personalRead MoreP4 Explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.1271 Words   |  6 PagesP4 Explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. 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In the context of nursing, communication, teamwork and social responsibility is the main graduates attributes thatRead MoreCommunications Essay in a Health and Social Care Settings, Different Ways of Communicating.1567 Words   |  7 PagesCommunications Essay in a health and social care settings, different ways of communicating. This is essay is going to be based on the importance of communication within the broader context of health and social care, it will give you a definitive insight to different communication techniques, such as verbal and non-verbal communication. 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To create a healthy nurseRead MoreExplain Stretegies to Overcome Barriers to Effective Communication1392 Words   |  6 PagesHealth And Social Care(Communication) . btec national diploma in health and social care level (1C) | Unit 1: Developing effective communication in health and social care | P4: explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. | | | For this question I am going to explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonalRead MoreRelevance of Communication and Teamwork in Midwifery903 Words   |  4 Pagesideally possess a number of skills so as to effectively execute their mandate. Amongst such skills, the relevance of communication and teamwork cannot be overstated. 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The History, Strengths, and Limitations of the Renaissance...

Program Description Renaissance Scholars Program (RSP) is a Program founded at the California State University of Fresno. This program can be found under the student supportive services umbrella of Educational opportunities Programs (EOP) (Fresno State News 2008). RSP seeks to alter and improve the standards of care for transitional aged youth leaving the foster care system and transitioning into secondary education (Fresno State News 2008). Furthermore, RSP is centered on creating a linked network of services for support through varied departments at Fresno State University (Fresno State News 2008). Also, RSP uses community resources to ensure this high risk student population receives services that prolong and increase their positive academic, personal, social, emotional, financial, and professional status while attending college (Fresno State News 2008). The type of services that RSP offers are admissions assistances, university orientation, financial aid assistance, academic adv ising and monitoring, career counseling and assistance, individual and group counseling, social activities, mentoring opportunities, leadership opportunities, scholarship grant opportunities, year around housing, and student advocacy (Fresno State News 2008). RSP ultimate goal is to support ambitious college bound aging out foster care youth and students with independent status. Moreover, this program is determined to provide a secure consistent support system, empowering these youth toShow MoreRelatedStatues and Sculpture: An Art Form that Depicts Human History1957 Words   |  8 Pagesaspect that humans use statues is to convey values that are important to that society’s social structure. For some statues those human values are shared in a rather large way by reaching new heights and overcoming natural limitations. 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If We Go Through The Poem We Will Get The Glimpse Free Essays

Animism was the first Indian poet to catch and voice these trends in his poetry. As a modern poet in India, he started to voice his own thoughts and opinions, his own experiences, which were the experiences of the every man.. We will write a custom essay sample on If We Go Through The Poem We Will Get The Glimpse or any similar topic only for you Order Now In all his creative works he was very keen to select Indian situations and present them with a purely Indian attitude. He was not for idealism and romanticism, the soft and beautiful aspects of life. He highlighted the reality of Indian life with its bitterness ,hypocrisy and bits of sweetness through the lives of common people. The characters of is poems are from different walks of life but without a bit of exaggeration. We feel and experience the Indians and Indian culture, Indian temperament through each and every character and situation in the poems. If we go through the poems we will get the glimpse about south Asian society and their cultures and politics. Animism Ezekiel creates an authentic flavor of India by his use of Indian English. The Indian flavor has created by stressing various mistakes which Indians commit in their use of English. Animism Ezekiel is entirely Indian not only in sensibility but also in proper use of Indian attitudes. In the â€Å"Very Indian Poem In Indian English† the common mistakes committed by Indians in using English and other Indians are freely employed to create the typical flavor with an artistic purpose In a realistic way. This has started giving with a ironic title. In this poem, very sit few lines indicate that there is going on political unrest or chaotic moment in society. â€Å"l am standing for peace and non violence. Why world is fighting fighting’ After uttering these line he tells that why we are not following Mahatma Gandhi. He has taken the great Indian character in his poem who stood for peace. He also tells us that we are totally away from our ancient culture. He also used 200%, 100% and very colonial words to satire and to indicate that modern generation are so far away from our ancient culture. Modern generation are cherishing foreign cultures, fashion and neglecting their own culture. So he uses these Irony towards modern generation. † But modern generation is neglecting – Too much going for fashion and foreign thing’ He also satire the political leaders ,because their allured speech much than their works. Perhaps he has wanted to say that whatever they tell, they doesn’t turn it into org. He also stairs their way of behaving and he is also taken glimpse of their speech that â€Å"Friends, Romans, countrymen, am saying Lend me the ears. The regrettable thing in the modern world is the act of violence and anti – social tendencies proving to be a menace. Still the positive aspects like regeneration, remuneration and contraception could be thought of as a way out of the present muddle. One can certainly hope for the better and propagate the best that is thought as unique. He has also very aptly shown us the Indian picture-Lassie can be taken as equivalent to he western wine if only a little salt is added to make it a lovely drink. The poet confesses that he is the total abstainer from drinks while it is taken by addicts to gun themselves, he for his part would turn to simple drinks like lassie. Thus, the poet tries to receive the old Gandhi days. We can assume by this poem that there are clash between county to county, and country to country to rule over one another. It has become a trend of every country. So to come out from this poet is urging that if only one consider the other as the brother then the trend could be changed.. He gives the hand of friendliness to the visitor and expects him to come again. The poet is optimistic when he says that he enjoys every moment of good company. So, he ends the poem by saying that he does not feel the necessity of celebrating ceremonies. Animism Ezekiel has picked up the typical picture of Indian subcontinent very dexterously through the poem ‘Conga’. By depicting conga he has shown us how wealthy class people fell pride on lower class people treating them very badly as their goods. Animism Ezekiel has depicted very common and true future Of society in very much interesting and funny way that how wealthy people neglecting harassing, torturing on their servant. The poem â€Å"Conga† has started that we pride for our generosity to servant and their generosity is that they give a chance to a prostitute woman to work at their houses. Miss Ezekiel ironically has given a pathetic description of servant how they are treating in the society. But even in our society servant are the victim of sexual harassment. So there is a question arise that is it pride that a prostitute works at wealthy men houses. It is a poke to upper class people. They give them a cup of tea which they eve preserved from previous evening. They give tem stale ‘chapatti’ and give old clothes by which they could exchange a cup,etc. They give one coins and take it return. So it has been a trend of upper class that they feel comfort, enjoy by dominating them like that way. But these men never learn because of their poverty. Perhaps poet wants to tell though we are seeming greater man by possessing these things but we are in darkness. Because we are wanting to be civilize reaming them unlearned and uncivilized So it is a slap to moral civilization. The poem ‘Guru’ portraits the modern picture of the Gurus who are more terrestrials than ever and above ordinary men – â€Å"the lesser considered as holy men while they totally lack all the virtues of saints. They make a sharp discrimination between the rich and the poor, men and women, countrymen and foreigners. The following lines show characteristically Indian touch which becomes an irony on our part: The saint, we are told, Once lived a life of sin nothing spectacular, of course, Just the usual things. We smile, we are not surprised. Unlikely though it seem, we too one day May grow up like him, dropping our follies like old clothes or creeds. How to cite If We Go Through The Poem We Will Get The Glimpse, Papers

Intercultural Management-Free-Samples for Students-Myassignment

Question: Discuss about the Case Study of Five Star Beer Brewing Company. Answer: Introduction This case is related to the Five Star Beer Brewing Company, which is a part of the ASIMCO. The president of Alliance Brewing Group and the general manager of Five Star Brewing Company Ltd decided to meet up in order to discuss about the pay for performance process that had been implemented by the general manager of the organization Mr. Zhao. The process was introduced at two breweries of Five Star Company over the previous few months. The main objective of the meeting was for Mr. McMullen to determine whether the incentive process that was introduced was constructed in a precise manner in order to make sure that the breweries would manufacture higher beer quality increasingly at a decreasing cost. The basic scope of analysis has been to determine whether the implemented process would create improve quality product at a lower cost. In case, the implemented process if not effective then the manager has the motive of transforming the processes and the systems in order to accomplish the quality and the cost objectives of Alliance Brewing. The limitations of the case has been to understand the effectiveness of the pay for performance system within the two breweries of Five Star Brewing Company. The basic assumption has been that the highest quality has been provided at the lowest cost. Critical Management Issues There are various management issues that have been discovered in the case study and it is important for the management to highlight the most significant issues that have been identified has been as follows: Decreasing Market Share Five Star Beer Company had to fight in the area of Beijing with various beer companies. The company even had to fight with companies even operating outside the Beijing region as in the earlier times, the company had achieved greater extent of market share in various areas by obtaining the agreements of licensing among them and the various other regional brewers. In the current scenario, it is seen that Five Star is not only the single company operating in the area but has many other companies that has raised their competition and has even decreased their aggregate level of market share. This issue has influenced the companies to sell their product effectively in the market. Quality Problem There was a time when ASIMCO revealed that Five Star Beer had issues regarding their quality and one of the critical management issues has been looking after the quality of the product. It is seen that quality has been core factor for the organization. On the other hand, ASIMCO discovered that there existed an extreme issue related to the quality of Five Star Beer. The main factor has been due to the fact that the organization constructed very rapidly and went in to several licensing agreements that was out of their ability. The company provided the brand of Five Star to the regional brewery company without providing them with the technical assistance and the generalized process that lead to the manufacture of products of poor quality. Now with the increase in competition there has been a concern for the organization to improve their product quality. Pay per Performance Pay per performance has been a distinct system that was introduced by Mr. Zhao and this system was introduced in order to improve the performance of the employees of Five Star and the employees of the associated regional breweries. The pay for performance system has been a success within the organization but has been ineffective for the associated organizations and therefore had an impact on Five Star. Key Issue Out of the three critical issues that have been recognized earlier, it is seen that issue related the quality of the product is the most significant. This is due to the fact that with the rise in completion and rivals in the brewery industry in China, it has become important to improve the quality of the product in order to retain the existing customers and to attract new and potential customers as well. The maintenance of efficient product quality would lead to maintenance of the existing market share and sustenance of the profit level. Key players With respect to the most critical issue discussed earlier, it is seen that there are various players associated with them. It is seen that product quality has been major issue and its maintenance is dependent on the management, employees and the regional breweries with whom the company has undertaken licensing agreement. It is the duty of the management to gain control over the supervision of the operational activities. It is even seen that it is essential for the management to appoint managers and supervisors in order to manage the production process in an effective manner. It is observed that the employees are a key player as they play a significant role in the enhancement of the product quality. The regional associated breweries even requires to be technical assistance as well as awareness about the standard procedure so that they may gain knowledge about the effective processes in order to improve the operational activities as well as the quality of the product. Cultural Dimensions The evaluation of the critical issues that have been identified would be appropriately analyzed with the help of the Kluckhohn Strodtbeck model. This model has identified six dimensions of culture. With respect to the cultures that have been identified, it is seen that the critical issues have developed due to the nature of people who are performing in the operational activity of the company. The nature of the people and their attitude towards the production quality has an impact on the organization the second issue has been the relationship with nature. It is seen that the employees does not have a positive attitude towards the responsibilities and the rights and nature around them and thereby has an impact on the operations. Finally, duty towards others and the organization where the employees operate leads to poor quality of product manufacture. Cultures and Key players From the perspective of the management it is seen that they have been ineffective in understanding the needs of the employees and the demands that were deemed by the associated breweries. The implementation of the pay for performance system has influenced the employees to concentrate on the amount of production and thereby have neglected the quality of the product and thereby had an impact on the effective product quality in the competitive environment. The associated companies were neglected by the management of the organization and they were unaware of the standard procedure and were restricted from the technical assistance, which influenced them to manufacture beer in their own way neglecting the strategies of Five Star Beer. Conclusion The analysis and the critical assessment of the case study have been helpful for the development of certain feasible solutions. It is seen that the management needs to transform their pay for performance policy as it has been ineffective in a highly competitive economy. It is even seen that the management needs to establish a cordial relationship with the associated companies and the employees working under them in order to motivate them to give out their best potential. Effective awareness programs like rewards and recognition and training programs needs to be delivered in order to create a sense of unity among the employees, associated organizations and the management. The employees on the other hand needs to develop a sense of belongingness towards the company and take adequate measures to improve the quality of the product and thereby maintain their competitive edge. A collaborative relationship with the associated companies would influence them to work harder and maintain a spec ific standard that would be influential for the maintenance of effective quality as desired by Five Star Beer. The use of the mentioned strategies would improve the product quality of Fie Star Beer and on the same hand enhance the relationship between the management, employees and other associated organizations. Bibliography Barmeyer, C., Franklin, P. (2016). Achieving Complementarity and Synergy: The Third Step to Leveraging Diversity in Intercultural Management.Intercultural Management: A Case-Based Approach to Achieving Complementarity and Synergy, 199. Barmeyer, C., Franklin, P. (Eds.). (2016).Intercultural Management: a case-based approach to achieving Complementarity and Synergy. Palgrave Macmillan. Chanlat, J. F. (2013).Cross-cultural management: culture and management across the world. Routledge. Franco, A. (2015). Caudillismo as a Business Leadership Model: A Critical Assessment.Journal submission manual-ASEAN Journal of Management Innovation,2(2), 1-12. Jiang, Z., Gollan, P. J., Brooks, G. (2015). Moderation of doing and mastery orientations in relationships among justice, commitment, and trust: a cross-cultural perspective.Cross Cultural Management,22(1), 42-67. Robinson-Easley, C. (2014).Beyond diversity and intercultural management. Springer. Romani, L. (2016). Managing Globally: Resolving Intercultural Challenges in the Management of Local Multicultural Teams in a Multinational Venture.Intercultural Management: A Case-Based Approach to Achieving Complementarity and Synergy, 300. Yacobian, M. M., Sekerka, L. E. (2014). Business ethics and intercultural management Education: a consideration of the Middle Eastern perspective.Journal of Business Ethics Education,11, 157-178.